Trainer Scott Townsend Personal Profile

After leaving the Woodley Motor Group  in may 2008, I commenced face to face dealer training, and am currently actively involved in training in 22 dealerships in NSW and Queensland and have partnered with 3 full time training contractors, I have programs being sold to dealers in Australia, America , Canada and New Zealand the programs that we currently specialising in are:

·         Selling More Floor Traffic with dealers getting results of closing up to 37% of all Walk in traffic.

·         Dedicated phone and internet program plus customer follow up, we are currently experiencing results of converting over 40% of phone inquiry into appointments and closing 27% of all phone inquiry and internet leads.

·         Sales manager training modules, give some daily tasks for the sales managers to stay focused on the creation of sales.

·         Automotive training school currently runs on a monthly basis taking salespeople from never selling a car to stepping onto the sales floor after just 2 days. Congratulations to Brandon( I won’t say were from) for completing the 2 day training program and then selling 42 cars and delivering 36 in just 82 days fantastic effort , you currently hold the record.

·         Salesperson and dealer licensing in Queensland.

·         Certificate III in automotive sales (being qualified in NSW, Queensland and Victoria). Giving dealers an opportunity to get some money back from the government for increasing the skill level of your staff under the Better Skilled Australia program.

·         My team and I are currently working on an internet based training program hopefully available in the middle of 2010, stay tuned.

Some dealers who have used Start Learning Automotive have some comments:

Todd Blewitt ,Mike Blewitt Ford

Scotty Townsend is exactly what he says he is Brilliant!!!!  We have been useing Start learning automotives program for over 12 months and  the results are remarkable, In 2009 we sold 130 cars more than in 2008 and we were named Ford country dealer of the year, and ranked 5^th nationally. Scott personally ran my sales department in January 2010 while my family and I had annual leave and in 12 days produced 64 sales with just 4 sales people. If you would like to know more about Scott please call me direct.

Mark Lancaster, Lancaster Motor group

Scott has been training my dealership for over 18 months and we have seen an increase in sales by over 30% in that time, His programs are simple and easy to follow and they do deliver results, Thanks Scott

Sarah Martin Q Ford Group

Wow what can I say our team is focused and we are selling cars , in 2009 we had an increase in our retail volume by  up to 20 cars per month from 2008 and we believe that Scott and Start learning automotive played a significant part in that result, as the General sales manager I can say that what I’ve personally learnt has most definitely improved my performance in my role. This program is a no brainer just do it.

Future development;

I am currently advertising for trainers for Sydney and Melbourne and will be branching into Adelaide in the near future, as we struggle to keep up with a growing demand for our services.

My team are looking forward to 1^st May 2011 at which time we will be conduct a new training program called every dog has its day which will be running in Tamworth.

Some of my achievements include: